The Savvy Canadian's Guide: Finding the Best Used Refurbished Washing Machines

A brand-new washing machine can take a significant bite out of your budget, with the Canadian market for these appliances generating revenues of US$687.81 million in 2025. Opting for a used, open-box, or refurbished model is a smart, budget-friendly, and sustainable choice for Canadian households. This guide will walk you through everything you need to know to find a reliable second-hand washer, from understanding your consumer rights in Canada to knowing where to shop.

Your Rights as a Canadian Consumer

When buying second-hand from a merchant in Canada, you are protected by federal and provincial laws. These laws apply to both new and used products.

Product Safety: The Canada Consumer Product Safety Act (CCPSA) makes it illegal for anyone to manufacture, import, or sell a consumer product that poses a danger to human health or safety. This means sellers are responsible for ensuring the appliances they sell are safe.

Check for Recalls: Before buying, it is crucial to check if the appliance has been recalled. You can do this by checking with the manufacturer or searching Health Canada's Recalls and Safety Alerts Database. It is illegal to sell a recalled product that has not been corrected.

Implied Warranties: Provincial consumer protection statutes generally provide an implied warranty of quality, meaning goods must be reasonably durable and fit for their intended purpose. In Quebec, for instance, the law provides a "reasonable lifetime" warranty, which ensures an appliance serves for a normal period of time, considering its price and conditions of use.

The Ultimate Checklist Before You Buy

A thorough inspection can save you from future headaches. Whether you're browsing Kijiji or visiting a scratch-and-dent warehouse, use this checklist.

Assess the Physical Condition: Look for visible rust, mold, or significant damage. A well-cared-for exterior often suggests better internal maintenance. Manually spin the drum; it should move smoothly without grinding.

Test Key Functions: If possible, ask the seller to run a test cycle. Ensure the machine powers on, all controls and settings work, and there are no loud or unusual noises. Check for any leaks around the base of the machine during the test.

Research the Brand and Model: Some brands have a reputation for reliability and easier repairs. Brands like Whirlpool, LG, Samsung, Maytag, and Kenmore are widely available and trusted in the Canadian market.

Inquire About Warranty and History: Ask about the machine's age and repair history. Reputable Canadian dealers selling refurbished or open-box appliances often provide a warranty, sometimes for a full year. This is in addition to the legal warranties that may apply.

Decoding the Lingo: Used vs. Refurbished vs. Open-Box

In your search, you'll encounter different terms for second-hand appliances:

Used: Typically sold "as-is" by a private individual through platforms like Facebook Marketplace or Kijiji. The risk is higher as there is usually no warranty or guarantee.

Refurbished: A used appliance that has been professionally inspected, cleaned, repaired if necessary, and tested to ensure it meets performance standards. These are often sold by specialized dealers and come with a warranty.

Open-Box / Scratch Dent: A new appliance that has been returned to the retailer or has minor cosmetic flaws from shipping or being a floor model. These items are functionally new and often come with significant discounts and a warranty.

Where to Find Your Next Washing Machine in Canada

You have several options across the country for finding a quality used or refurbished washer.

National Online Retailers:

Best Buy Canada: Offers a selection of refurbished and open-box appliances online, allowing you to find quality items at a reduced price.

Canadian Appliance Source: Has showrooms across multiple provinces and sells open-box/showroom display models at a discount.

SecondShop.ca: An online store that sources open-box, scratch-and-dent, and overstock appliances, saving you 30-60% and shipping Canada-wide.

Local Regional Dealers:

Electra Appliances: With locations in Quebec and Halifax, they sell new, open-box, and certified refurbished appliances that have been extensively reconditioned and come with a warranty.

Appliance Warehouse (Edmonton, AB): Carries new scratch-and-dent and refurbished units, all backed by a one-year warranty.

Canadian Discount Appliances (Kitchener, ON): Stocks new, unboxed scratch-and-dent, and used appliances, with used units starting from $249.

BOSS Wholesale (Surrey, BC): An authorized salvage and service center that specializes in new scratch-and-dent appliances, fixing cosmetic flaws to offer them at discounted prices.

Private Sales:

Kijiji Facebook Marketplace: These platforms are popular in Canada for direct peer-to-peer sales. While you can find great deals, it's crucial to inspect and test the appliance thoroughly, as these sales do not come with consumer protection or warranties.

By knowing your rights, performing diligent checks, and exploring the many reputable dealers across Canada, you can confidently find a high-quality used washing machine that will serve you well for years to come without draining your bank account.