Mistakes happen—whether it's a typo, a legal name change, or simply a mismatch on travel documents. Luckily, Volaris offers a clear and accessible name change policy that helps travelers fix their information easily. Here’s a comprehensive look at how to update your reservation correctly and confidently.

✏️ What Is Allowed?

Volaris permits minor name corrections—such as fixing misspellings, adding/removing middle names, or reordering first and last names—up to 1 hour and 30 minutes before departure. For international flights, this cut-off is typically 4 hours before takeoff. Just contact their call center, pay the fee, and an agent will handle the update 

? Major Changes Legal Name Updates

If you’ve had a legal name change—due to marriage, divorce, or formal name change—you can still update your Volaris booking. Submit valid legal documents (such as a marriage certificate) and call their support team or visit a ticket counter for assistance .

? Fees Requirements

Name changes are subject to a fee, which varies depending on factors like the route, fare class, and how close it is to departure. Volaris refers to these as “name change fees” and they range from approximately US $200–400 . Fees are non-refundable and apply per passenger and per change.

?️ How to Request a Name Change

You have several options:

• Call Center: Contact them up to 4 hours (domestic) or 72 hours (international) before flight
  
  
• Airport Ticket Counter: Ideal if you're already traveling—ask staff at least 1.5 hours before your flight.
  
  
• Via “My Trips” Online (if eligible): Some bookings allow online updates for minor corrections in your account 

In all channels, you'll provide the new name, agree to fees, and receive an updated confirmation after payment.

?️ Rules Restrictions

Volaris does not allow ticket ownership transfers. If you need to book for a different person, you must cancel and rebook under the new name Additionally, name changes aren’t available for bookings made with vouchers or if boarding has already started.

? Tip: Use Bundled Fare Options

Consider adding a “More Flexibility” or “Max” Combo when booking—it often includes free name changes, flight changes, and upgraded benefits like extra baggage or seat selection This can save you money if changes are likely.

✅ Why This Matters

Ensuring your ticket matches your passport or ID is crucial for dealing with TSA checks, immigration, boarding gates, and frequent flyer registration. Even minor discrepancies can cause delays or denial of boarding, so it’s essential to correct name errors early.

? For complete details and step‑by‑step guidance, visit the official Volaris Airlines Name Change page.