Generative AI in knowledge management transforms how organizations create, organize, and share internal information. These systems generate summaries, draft documentation, and respond to employee queries using natural language interfaces. AI models structure unorganized data from emails, reports, and databases, making it searchable and contextual. With intelligent document classification, content generation, and automated updates, companies reduce manual effort and boost knowledge accessibility. Employees access relevant information faster, improving productivity and collaboration. Generative AI also helps preserve institutional knowledge and supports onboarding. As businesses grow increasingly complex, these tools ensure that organizational knowledge remains accurate, up-to-date, and easy to retrieve across teams and functions.