Plans can change suddenly when flying, however. Whether it’s a personal emergency, a scheduling conflict or something else entirely, understanding the airline’s cancellation policy is key. Knowing Volaris Airlines cancellation policy can be the key to making competent decisions and staying away from extra charges if you have booked a flight with this airline. This guide will go through all that you need to know about Volaris Airlines’ cancellation policy, including your eligibility for a refund, any applicable fees, and the process to follow.
Volaris Airlines Cancellation Policy Overview
From many perspectives, there are some structures from Volaris Airlines cancellation policy as per travelations and reasons. But unlike some airlines that offer 24-hour cancellation for free, Volaris has specific terms under which customers can cancel their flights and receive a refund or credit.
Key Points of Volaris Airlines’ Cancellation Policy
1. 24-Hour Cancellation Rule
Volaris Airlines doesn’t have a typical 24-hour free cancellation policy like many U.S.-based airlines. Rather, cancellations and refunds vary based on the fare type, when you booked and other considerations.
2. Cancellation Fees
The cancellation fee of Volaris depends on your canceling time and the type of ticket you bought. The closer you cancel to your actual departure date, the more the fee. They can vary and may change based on airline policies, so always check with Volaris directly.
3. Refund Eligibility
Please note that Volaris Airlines usually has a non-refundable fare policy and therefore if you cancel your flight, you may not get a cash refund. Instead, Volaris might offer credit for future travel, less any applicable fees. The refund policy is primarily determined by the fare class:
- Basic Fare:Nonrefundable; cancellations typically will not be refunded or credited toward future travel.
- Classic Fare: You may be able to cancel, but fees apply and refunds are generally only travel credits.
- Plus Fare: More flexible with lower cancellation fees and the possibility of travel credits.
4. Same-Day Cancellation
Last minute cancellations due to any scenario (even a death in the family, unfortunately) won't earn you a dime back unless you purchased the flexible fare or cancellation protection.
5. Volaris Flexibility Options
Note that Volaris Flex and Volaris v.club offer flexible terms; these package options allow customers to change and cancel with much less strict time limits. Buying these options typically allows adjustments with minimal or no penalties.
How to Cancel a Volaris Airlines Flight
Online Cancellation
- Log on to Volaris Airlines official site
- Go to the “Manage Your Trip” section.
- Click “Find Your Confirmation” and enter your reservation code and last name.
- Choose the flight that you want to cancel.
- Follow the prompts to cancel your reservation and see if you’re eligible for a refund or credit.
Cancellation via Customer Service
Alternatively, you can contact Volaris Airlines customer service to cancel the flight. Have your booking reference to hand and ask for a refund or alternative flight options.
Airport Cancellation
If you need to make last-minute changes to your trip, simply visit the Volaris ticket counter at the airport and ask to cancel your booking. But cancellation fees will likely be higher at this point.
Volaris Refund Policy
- Non-Refundable Fares: Most Volaris tickets are non-refundable: cash refunds may not be available.
- Refund Processing Time: Should a refund be due, it may take several weeks for it to be settled.
- Travel Credit: In cases where cash refunds aren’t an option, Volaris tends to issue a credit for future travel.
Volaris Flight Cancellation Due to Airline Reasons
If your flight gets canceled by Volaris for operational reason, weather conditions or any other cause, the airline usually provides:
- You cannot book on the next available flight.
- Travel vouchers or credits.
- A full refund in some cases.
