on Twitter, the 2k23 mt account @NBA2K noted that before logging into the MyNBA2K23 app, players have to log in to their account on their console or computer first. You should therefore be accessible to the application if you have an activated NBA 2K23 save file on PlayStation, Xbox, Nintendo Switch, or Steam before synchronizing your account with the application. However, the fact that portion of users are not able to access the app.

At present, those affected by the issue won't be able to use the face scan feature in NBA 2K23 and redeem the Locker Room codes using the app. We'll make changes to this article as soon as Visual Concepts and 2K have released a patch to fix the "failed to login to 2K Sports" problem.

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