Making a mistake in your name during the flight booking process is a common issue. Fortunately, Hawaiian Airlines offers certain options to help correct such errors. However, it is important to understand the difference between a minor correction and a full name change, as Hawaiian Airlines has specific policies and limitations regarding both.
In this blog, we’ll take a close look at Hawaiian Airlines’ name change policy, including what is allowed, what’s not, how to request a change, and whether any fees apply.
Does Hawaiian Airlines Allow Name Changes?
Yes, but only in limited circumstances. Hawaiian Airlines allows name corrections for minor errors like spelling mistakes. However, it does not allow full name changes or ticket transfers to another person.
In other words, if your name was misspelled during booking, Hawaiian Airlines may help you fix it. But if you are trying to give your ticket to a different person, that’s not permitted.
What Kind of Changes Are Allowed?
There are two major categories of acceptable changes:
- Name Corrections:
- Spelling errors in the first, middle, or last name
- Typographical issues like missing letters or extra characters
- Incorrect use of initials
- Fixing name order (for example, switching first and last names if entered incorrectly)
- Legal Name Changes:
- If your name has legally changed due to marriage, divorce, or a court order, Hawaiian Airlines allows updates after you provide valid legal documentation. Accepted documents include:
- Marriage certificate
- Divorce decree
- Legal name change order issued by a court
These corrections are reviewed and processed on a case-by-case basis by the airline’s customer service team.
What Changes Are Not Allowed?
Hawaiian Airlines does not permit:
- Changing a passenger name to a completely different individual
- Transferring a ticket to someone else
- Making name corrections close to departure without proper ID
- Editing group bookings without coordinating with the group booking department
Tickets are strictly non-transferable. If the original passenger cannot travel, the ticket generally must be canceled and rebooked, subject to fare conditions.
How to Request a Name Correction
If you need to correct your name on a Hawaiian Airlines ticket, follow these steps:
- Contact Hawaiian Airlines Reservations Department. You can reach them by phone or through their official website.
- Provide your booking confirmation number and personal details.
- Clearly explain the nature of the error.
- Submit supporting documentation if the change is due to legal reasons.
- Wait for approval. Once processed, you will receive an updated itinerary with the corrected name.
It is recommended to initiate the request at least 72 hours before your scheduled departure to allow time for review and processing.
Are There Fees for Name Changes?
Hawaiian Airlines generally allows one complimentary name correction if the error is minor and reported in a timely manner. However, if the change is significant or if it requires re-issuing the ticket, a change fee may be applied, along with any fare differences.
Fee policies may vary based on:
- Fare type (Main Cabin, Extra Comfort, First Class)
- Route (domestic vs international)
- Time remaining before departure
Always check with the airline or your booking agent for the most accurate information based on your specific itinerary.
Tips to Avoid Name Issues
- Double-check your name when booking. It must match your government-issued ID exactly.
- If your name has changed legally, update your ID before making a booking.
- Avoid using nicknames or abbreviated forms of your name.
- Book directly through Hawaiian Airlines or trusted travel agents to avoid complications.
Final Thoughts
Hawaiian Airlines takes a balanced approach to name corrections, offering flexibility for genuine errors and legal name changes, while maintaining strict rules against ticket transfers. Acting early and providing the right documents can help you avoid extra fees and ensure a smooth check-in process.
Understanding and following Hawaiian Airlines’ name change policy ensures you stay compliant and avoid any last-minute boarding issues.
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